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Client Care

Questions & answers

Everything you might wish to know about our papers, our instruments and their provenance.

The Papers

What is cold-press watercolor paper?

Cold-press watercolor paper has a slightly textured surface that grips watercolor pigments, allowing for lifting, blending, and bold brushwork without bleeding. Our Artist Grade Watercolor Paper uses 140 lb / 300 gsm cold-press paper ideal for both watercolor and mixed media.

Is Belle Époque Atelier watercolor paper acid-free?

Yes, all our watercolor paper is acid-free and archival grade. This means your paintings will resist yellowing and remain vibrant for generations. Our paper is made from a cotton-cellulose blend at neutral pH.

What is the difference between cold-press and hot-press paper?

Cold-press paper has a textured tooth that grabs watercolor pigment and is ideal for expressive work. Hot-press paper is smooth and better for detailed, precise work. Cold-press is more forgiving for beginners and landscape work. Our paper is cold-press, perfect for artists who want control and texture.

Can I use Belle Époque watercolor paper with other mediums?

Absolutely. Our 140 lb / 300 gsm paper is suitable for watercolor, gouache, ink wash, and mixed media. The weight and acid-free composition make it versatile for artists working across multiple mediums.

How many sheets are in the watercolor paper pad?

Our Artist Grade Watercolor Paper pad contains 20 sheets of 9 × 12 inch paper. Each sheet is 140 lb / 300 gsm weight, glued at the top edge with a rigid chipboard backing that serves as a field easel.

How should I store my watercolor paper?

Store watercolor paper in a cool, dry place away from direct sunlight and humidity. Keep the pad in its rigid chipboard backing to prevent buckling. Proper storage ensures your paper remains crisp and ready for use.

The Collection

Are the watercolor brush pens professional grade?

Yes. Our Watercolor Brush Pens feature water-based dye pigment that behaves like true watercolor—it reactivates with water, blends, layers, and lifts cleanly. They're non-toxic (ASTM D-4236) and contain 12 hues with dual-tip design (flexible brush + 0.4mm fine-liner).

What makes the Premium Sketchbook different from standard sketchbooks?

Our Premium Sketchbook features 100 pages of 120 gsm acid-free paper, a hardcover linen binding with gold accents, and a silk ribbon bookmark. The paper is suitable for pencil, ink, and light watercolor work, making it perfect for serious artists.

Is the premium watercolor paint set suitable for beginners?

While our 24-color Premium Watercolor Paint Set is professional-grade, it's excellent for serious beginners who want quality colors. The curated 24-color palette covers all essential hues for landscape, still life, and portrait painting.

What materials are used in the calligraphy pen set?

Our Calligraphy Pen Set includes four hand-cut precision nibs (1.5mm, 2.0mm, 2.4mm, 3.0mm) with waterproof, archival-quality ink. The pens are hand-assembled and housed in a black linen case with velvet lining and elastic loops.

Can I use the colored pencil set for professional illustration?

Yes. Our 48-color Colored Pencil Set features soft, blendable lead with light-fast, archival-quality pigments. Professional artists use these for fine art, illustration, and detailed work. The colors are vibrant and suitable for exhibition-quality pieces.

What is included in the Travel Artist Kit?

The Travel Artist Kit includes a compact leather case with 12 watercolor pans, travel brushes, graphite and colored pencils, and a sketching pad with 50 sheets. Perfect for plein air painting and travel.

Authenticity

Are all Belle Époque Atelier products holographic-sealed?

Yes. Every Belle Époque Atelier product includes a holographic authenticity seal, wax-sealed B monogram, and unique serial number. This protects your investment and verifies authenticity.

How do I verify the authenticity of my Belle Époque product?

Each product includes a unique serial number, holographic seal, and wax monogram. Visit beaparis.com/verify.html to enter your serial number and confirm authenticity. This ensures you have genuine Belle Époque Atelier supplies.

Orders & Gifting

What is your return policy?

We stand behind our products. If you're not satisfied with your Belle Époque Atelier purchase, contact us at beaparis.com/contact.html for returns or exchanges within 30 days.

Are Belle Époque products suitable as gifts?

Absolutely. All our products come beautifully packaged in premium cases with linen and gold accents. Perfect gifts for artists, students, and anyone who appreciates fine art materials.

Something else? Write to the atelier